This policy applies only to information we collect in this App and in e-mail, text and other electronic communications sent through or in connection with this App.
When you download, register with and use this App, we may collect information by which you may be personally identified such as your name, title or position, email address, and phone number (“Personal Information”). This may include personal information that we collect from (1) you when you provide such information, such as when you create your personal account, add information to your user profile, or contact us with questions or for help; and and (2) the hospital and/or other healthcare facility/provider on behalf of you when providing medical services to you in connection with this App (“Organization”). (3). CLINICIANS and healthcare providers who may use this App to communicate (Text, Video) with you through a secured connection.
The Personal Information we collect includes:
Your name, email address, user name, password, demographic information, facility or hospital information, and other registration related information. Transaction-specific information, such as search terms, downloaded documents, and requests for information submitted. Information relating to you that appears in the medical and treatment information of your medical records, such as notes from medical providers, test results, operative reports, discharge reports, and communication with medical providers, among other things including in the medical record. This will also include information provided during communication with the Organization, and other providers who provide healthcare services to you. Other information you input into the App or related services. Information about the computer or mobile device you are using, such as what Internet browser you use, the kind of computer or mobile device you use, and other information about how you use the Application.
We may use Personal Information that we collect or you provide:
To provide you with the App and its contents, and any other information, products or services that you request from us. To facilitate communication between you and healthcare providers or caregivers. For example, when using this app, multiple healthcare providers within the Organization may be able to view some of your medical information and personal information if they are part of your care team. To help you and the Organization keep a record of health care records and health-related information. To carry out our obligations and enforce our rights arising from any contracts entered into between you and us. To notify you when App updates are available, and of changes to any products or services we offer or provide though it. As necessary, to allow healthcare providers to share medical records with other healthcare providers, and to allow healthcare providers to share this information with your family members if you have provided consent for them to do so. To improve the quality of healthcare for you and to keep you as the epicenter of care. Subject to applicable legal requirements, to conduct health-related research. We will not publish information in peer-reviewed articles that identifies you personally unless the end user is consented and agreed. We do not share or sell your medical records with any 3rd party company.
We may also disclose Personal Information that we collect or you provide:
To all employees and consultants of onecaire.ai who could access your data to provide support or services requested by you. To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. As required by law, which can include providing information as required by a court order. When we believe in good faith that disclosure is necessary to protect your safety or the safety of others, to protect our rights, to investigate fraud, or to respond to a government request. To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of 1CARE assets, whether as an ongoing concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by 1CARE about our App users is among the assets transferred. For any other purpose disclosed by us when you provide the information.
When you download, access and use the App, it may use technology to automatically collect information related to your usage of the App and information about your mobile device and internet connection. The technologies and methods we use for automatic information collection may include:
The Application may be supported by advertising, and the data collected helps support the advertising. This helps keep the cost of the Application low. We work with analytics companies and researchers to help us understand how the Application is being used and to improve the Application (see 'How Google uses data when you use our partner's sites or apps'). None of the data used for this purpose will identify you.
On secure servers. We may keep more than one copy so that if one is damaged, another remains available. Only as long as it is needed, as determined by 1CARE in its sole discretion. Using security measures such as encryption. Encryption changes data into a mathematical code so that unauthorized people can't read it. It helps protect your Personal Information. Your data is also protected by our security policy.
The only way you can opt-out of our use or disclosure of such information is to not to download or use the Application.
We want to be sure that your information is secure, and can't be misused. We protect information about you by using reasonable security measures. These security measures include physical security measures, like a locked data center; administrative security measures, like policies and rules about how our employees use data and who is permitted to handle sensitive data; and technological measures, like encryption. By using several different kinds of security measures, we try to protect your data. However, no security is perfect, and no security system can prevent all security breaches.
THIS APP IS NOT INTENDED FOR USE BY CHILDREN UNDER THE AGE OF 18. Use by an individual under the age of 18 is a violation of the License. If we discover that any person under the age of 18 has provided Personal Information, we will promptly delete that information.